How to Access MyPay with a Mac: A General Guide

Greetings everyone!

If you’re a Mac user and you’re trying to access your MyPay account, you might have found that it’s not as straightforward as it is for Windows users. Don’t worry though, with a little guidance, you’ll be able to get on MyPay with your Mac in no time.

In this article, we’ll be going through 12 steps to help you access your MyPay account using your Mac. We’ll also provide some tips and tricks to make your experience even smoother. So, let’s get started!


Step 1: Ensure Your Mac is Up-to-Date

Before you begin to access MyPay, ensure that your Mac is running the latest version of its operating system. To do so, click on the Apple logo on the top left corner of your screen and select “About This Mac”. This will give you an overview of your Mac’s specifications. Check if your Mac is up-to-date under the “Software Update” section.

Step 2: Install Java

MyPay requires the Java Runtime Environment (JRE) to be installed on your Mac. If you don’t have it, download and install it from the official webpage.

Step 3: Add MyPay as an Exception on Java

Open “System Preferences” on your Mac and select “Java”. Click on the “Security” tab and add “” as an exception. This allows the JRE to run on MyPay’s website.

Step 4: Add MyPay to the “Trusted Site” List on Safari

Open Safari and go to “Preferences”. Click on “Security” and then “Manage Website Settings”. Add “” to the list of trusted sites.

Step 5: Configure Java and Safari’s Settings on MyPay

Go to MyPay’s website and click on “Personal Accounts”. Under “Account Access”, click on “Apple Computers”. Check the boxes next to “Enable Java” and “Trust the MyPay Applet”. Save the changes and refresh the website.

Step 6: Confirm the Changes on Safari’s Settings

Upon refreshing the website, you’ll be prompted by Safari to confirm the changes made to MyPay’s settings. Confirm them to proceed.

Step 7: Access your MyPay Account

After confirming the changes, you should now be able to access your MyPay account with your Mac.

Step 8: Allow Pop-Ups on MyPay

MyPay uses pop-ups for certain functions. Ensure to allow pop-ups from MyPay by clicking on “Safari” on the top left corner of your screen and selecting “Preferences”. Click on “Security” and uncheck “Block Pop-Up Windows”.

Step 9: Run MyPay’s Applet on Safari

When logging in to your MyPay account, there will be an applet that needs to run. Ensure that you allow the applet to run on Safari.

Step 10: Use Google Chrome If Problems Persist

If you’re having trouble accessing MyPay on Safari, try using Google Chrome instead.

Step 11: Clear Cache and Cookies

If you’re still having issues accessing MyPay, try clearing out your browser’s cache and cookies.

Step 12: Contact the MyPay Helpdesk

If all else fails, contact the MyPay helpdesk for assistance.


The reason why accessing MyPay with Mac is more complicated than with Windows is due to the different systems used by the two operating systems. Mac uses Java, which can require certain settings to be changed to run properly on MyPay’s website.

By following the steps outlined above, you’ll be able to properly configure your Mac’s settings to access MyPay.

Tips and Tricks

Tip 1: Use the Latest Browser Version

Ensure that you’re using the latest version of your browser to avoid any compatibility issues.

Tip 2: Clear Cache and Cookies Regularly

Clearing out your browser’s cache and cookies regularly can help resolve any issues that may arise.

Tip 3: Use a Fast and Stable Internet Connection

MyPay can be slow to load with a poor internet connection. Ensure that you have a fast and stable internet connection to make the process smoother.

Tip 4: Don’t Share Your Password

The security of your MyPay account is crucial. Don’t share your password with anyone.

Tip 5: Enable Two-Factor Authentication

Two-Factor Authentication adds an extra layer of security to your MyPay account.

Tip 6: Keep Your Mac Up-To-Date

Keeping your Mac’s operating system up-to-date can help prevent any issues with MyPay.

Tip 7: Try Using the MyPay Mobile App

The MyPay Mobile App is an alternative to accessing MyPay through your Mac.

Tip 8: Bookmark MyPay’s Website

Bookmarking MyPay’s website can help you quickly and easily access your account.

Tip 9: Use a VPN

Using a VPN can help with any login issues that may arise.

Tip 10: Be Patient

Accessing MyPay with Mac can be more complicated than with Windows. Be patient and follow the steps properly to ensure a smooth process.

In conclusion, accessing MyPay with your Mac can be a little more complicated than with Windows, but it’s definitely not impossible. By following the 12 steps above, you’ll be able to access your MyPay account with ease. Remember to keep your Mac and browser up-to-date and use a stable internet connection to ensure a hassle-free process.

Advantages and Disadvantages


1. Easy Access: MyPay is a web-based platform which can be accessed through any web browser. Therefore, it can be conveniently accessed from anywhere and all that is required is an internet connection.

2. User-Friendly Interface: MyPay is designed to have an easily navigable user interface. Even individuals who are not well versed with online systems can easily use the platform with minimal assistance.

3. Secure Payment Option: MyPay provides a secure platform for payment transactions. This gives users the confidence that their financial information is safe from unauthorized access.

4. Accurate Records: With MyPay, all records such as pay stubs, W-2 forms, and tax documents are stored on the platform. This means that you can access this information anytime and wherever you are.

5. Saves Time and Effort: MyPay eliminates the need for manual tracking of pay records. This saves you valuable time and effort that would have been spent on seeking out information and calculations.

6. Efficient Communication: MyPay is a platform where employers can transmit important messages, memos, or information to their employees. This saves the time required for face-to-face communication.

7. Organized System: MyPay provides an organized and easily searchable database. This ensures that all information is readily available as and when needed.

8. Eco-Friendly: With MyPay, there is minimal paper usage since all transactions are done electronically. This makes it a green option for keeping pay records.

9. No Charges Involved: MyPay is a free service provided by the US government. This means that individuals do not have to worry about any charges and can access their payroll information with ease.

10. Improves Transparency: MyPay provides employees with the ability to track their pay accurately. The platform can highlight any discrepancies, providing a transparent and accountable payment system.


1. Limited Accessibility: MyPay requires users to have an internet connection. This means that individuals without internet access will not be able to use this platform.

2. Technical Difficulties: Users may encounter technical difficulties while navigating through the platform. This can be frustrating, especially for inexperienced users.

3. Dependence on the Internet: Users need to have a stable and reliable internet connection to use MyPay effectively. This means that the platform can be unavailable during internet downtime or maintenance.

4. Inability to View Past Paychecks: MyPay only stores information from the past 12 months. This can be a disadvantage if someone needs to reference information from before then.

5. Privacy Concerns: MyPay stores a lot of personal information, making it susceptible to hacking or security breaches.

6. Requires Technical Knowledge: While MyPay is user-friendly, it still requires some basic technical knowledge to use it effectively. This can be a disadvantage for individuals who are not confident using computer systems.

7. Limited Customer Support: The platform provides minimal customer support since it is a government-backed service.

8. Changes to the System: With any software, there is always the chance of updates and changes that can cause issues for users.

9. Not Available for Contractors: MyPay is only available for government employees, and as such, contractors do not have access to the platform.

10. Incompatible with some Devices: MyPay has limitations on device compatibility. This means that users may not able to access the platform using certain devices.


1. What is MyPay?

MyPay is an online payment system used by the United States Armed Forces to manage and distribute payroll and benefits information.

2. Can I access MyPay on a Mac?

Yes, MyPay can be accessed on a Mac computer.

3. Do I need any special software to access MyPay on a Mac?

No, you do not need any special software to access MyPay on a Mac. All you need is a web browser and an internet connection.

4. What web browser should I use to access MyPay on a Mac?

MyPay can be accessed on any web browser, but it is recommended to use the latest version of Google Chrome, Mozilla Firefox, or Safari for optimal performance.

5. How do I access MyPay on a Mac?

To access MyPay on a Mac, simply open your web browser and go to the MyPay website at

6. Can I access MyPay using my CAC on a Mac?

Yes, you can access MyPay using your Common Access Card (CAC) on a Mac. You will need to install the necessary CAC software and drivers on your Mac before accessing MyPay.

7. How do I install CAC software and drivers on my Mac?

To install CAC software and drivers on your Mac, you can follow the instructions provided by the Department of Defense (DoD) Cyber Exchange website at

8. What should I do if I forget my MyPay password?

If you forget your MyPay password, you can click on the “Forgot Password” link on the MyPay login page and follow the instructions to reset your password.

9. Can I update my personal information on MyPay using a Mac?

Yes, you can update your personal information on MyPay using a Mac. Simply log in to your MyPay account and navigate to the “Personal Settings” section.

10. How do I view my pay and leave statements on MyPay using a Mac?

To view your pay and leave statements on MyPay using a Mac, simply log in to your MyPay account and navigate to the “Pay and Allowances” section.

11. Can I view my W-2 form on MyPay using a Mac?

Yes, you can view and print your W-2 form on MyPay using a Mac. Simply log in to your MyPay account and navigate to the “Tax Statements” section.

12. What should I do if I have trouble accessing MyPay on my Mac?

If you have trouble accessing MyPay on your Mac, you can try clearing your web browser’s cache and cookies, updating your web browser to the latest version, or contacting the MyPay help desk at 1-888-332-7411.

13. Is it safe to access MyPay on a Mac?

Yes, it is safe to access MyPay on a Mac as long as you take proper precautions such as keeping your web browser and operating system up to date, using strong and unique passwords, and never sharing your login credentials with anyone else.


Getting started with MyPay on your Mac can be a bit tricky at first, especially if you’re not used to working with government websites and security protocols. But it’s worth the effort to get set up so that you can have access to your pay and benefits information whenever you need it.

Remember, the key to success is to be patient and not give up if you run into any snags along the way. Follow the steps outlined in this guide, and don’t hesitate to reach out to the MyPay support team if you need additional assistance. With a little effort and perseverance, you’ll be up and running in no time.


Thanks for taking the time to read this guide on how to get on MyPay with your Mac. We hope that you found it informative and helpful in getting started with this essential tool for managing your pay and benefits as a member of the military. If you have any feedback or suggestions for future guides, please let us know! Good luck, and see you on MyPay.